Every good block manager knows that their fortunes rise and fall with the success and failure of their contractors. In addition to actually managing the block, a large part of block management is justifying the costs, expertise and value of contractors to RMCs and stakeholders, therefore making contractor selection an extremely important task.
Here are three things managers should consider when they’re hiring contractors.
Will they strengthen the pool you already have?
The short-term, emergency nature of a reactive repair (by which we mean a repair that had not been accounted for in a planned maintenance programme) means that often the contractor you would usually appoint for such a job isn’t available. It’s vital that block contractors have a strong pool of different contractors, rather than relying on just one or two, if they want to keep their reactive repairs covered.
Make sure they’ve got qualifications
There’s a huge bulk of qualifications, certificates and accreditations attached to almost every trade industry and you need to be sure that the contractors you’re using are up to date in every single one. Repairs and maintenance management software systems like Fixflo will allow your contractors to upload their qualifications (including their expiry dates) straight to your system, which provides you with greater visibility and transparency about every contractor you use before you do business with them.
Do they have up-to-date insurance?
It’s a block manager’s responsibility to check that the contractors they engage have a minimum liability insurance (suggested amount should be in excess of £2 million) and that they are complying with all elements of health and safety law. Make sure you have already carried out your own risk assessment of the work you need done – and define clearly how much or how little supervision you will be giving on the job.
For more detailed information on hiring and managing contractors, why not download our free eBook, The Block Manager’s Guide to Contractor Management, by clicking here or on the button below?