Fixflo scores again, winning Gold in the Best Lettings Supplier category at The Lettings Agency of the Year Awards 2016, in association with The Sunday Times and The Times.
Fixflo continues to be recognised for our commitment to the lettings industry, having received Silver in 2015 and Gold in 2014 at The Letting Agency of the Year Awards.
Award winners were chosen following a rigorous judging process by a panel of 20 industry experts. The criteria and judging process for Best Supplier was changed this year. In order to be judged, we were required to submit an online survey to our customers and receive a certain response rate from our number of clients.
This allowed us to be judged not only on the judge's research and opinions, but by those who matter most, our customers themselves.
The judging process was overseen by The Property Ombudsman Katrine Sporle, and Mark Hayward of the NAEA acted as Arbiter.
What the judges said...
Having won the silver award in this category last year, it is a delight to recognise Fixflo's increased focus and dedication with the gold award. Fixflo's software helps lettings agents streamline their maintenance reporting by simplifying the process for all parties. Feedback from the customer survey shows that they believe the team at Fixflo is working with them for the benefit of both businesses and it enjoys high levels of referral. It was also clear that clients feel confident in the quality and speed of response times from Fixflo, as well as the ease of being able to reach someone on both telephone and email.
Rajeev Nayyar, Managing Director of Fixflo, commented:
We are delighted to have won the gold award at this prestigious event for three reasons. First the award underlines the value that we deliver to our customers in helping them to manage and grow their businesses. Secondly, the award underlines the value that can be delivered through a collaborative approach from suppliers in the industry as we partner with leading suppliers across a range of services to deliver excellence to lettings agencies. Thirdly, with ever increasing demands on property managers our focus on helping them to deliver service excellence to landlords and tenants has been recognised through a rigorous judging process combined with feedback from clients spanning hundreds of lettings agencies across the UK.
About the event
On Friday 10th June, hundreds of leading letting agents from across the UK attended a glittering ceremony at The Lancaster London Hotel where the winners of the most highly regarded awards in the lettings industry were revealed. The winners were presented with their awards by rugby and Olympic leadership legend Sir Clive Woodward, with renowned journalist, author and newsreader Penny Smith acting as compere.
Now in their seventh year as a dedicated competition for the lettings industry, these awards have become widely recognised as the most prestigious and difficult to win. With more entrants than ever before, thousands of British lettings and property management offices were represented this year, but only the very best of the best were crowned as winners.
A website listing all the winning companies with comments from the judges as to why they won can be found at www.lettingsagencyoftheyear.com.