The 2015 and 2016 Times and Sunday Times gold winning Suppliers of the Year Reapit and Fixflo have combined forces to develop a pioneering PropTech integration in Reapit’s innovative Property Tracker solution.
The integration comes as a result of ever-increasing demand from mutual clients and is part of Reapit’s initiative towards helping lettings agents add value to the consumer journey for landlords and tenants.
Agents using Reapit’s Property Tracker solution - a consumer facing online portal powered by their RPS software that provides vendors, landlords, tenants and applicants with 24/7 access to key information about their properties - will be able to give tenants access to Fixflo’s repair reporting platform to log maintenance issues. The reports, which are available in over 40 languages, are translated into English before being seamlessly imported into Reapit’s RPS software with photographs and all necessary details for the agent to manage.
Rajeev Nayyar, Managing Director of Fixflo said,
"We are delighted to be integrating Fixflo with Reapit’s Property Tracker solution. Our mission has always been to relieve the pains of the repairs process for everyone involved. With landlords and tenants now expecting an increasingly consumer-driven experience, providing 24/7 access through a seamless solution not only makes property managers’ lives easier, but enhances their service level, as well."
Matthew Goddard, Director of Reapit said:
“The result of combining two of the industry’s most innovative solutions is incredibly powerful. Mutual clients will benefit from having an extensive digital presence and cost and time efficiencies too. This is akin to the level of service provided by banks with their online banking platforms."
“Reapit has been working hard to develop a number of new consumer facing technology solutions powered by our RPS software to help our clients improve their digital offering and respond to rising customer service expectations in today’s market. We’re incredibly excited about this development and look forward to rolling it out to our clients.”
Since its launch in May 2013, Fixflo has grown rapidly to supply repairs software to more than 3,500 agency branches across the UK and has clients internationally spanning from Sydney in Australia to Florida in the United States.
Reapit clients wishing to enquire about adding the Fixflo system should contact: firstname.lastname@example.org